Refund and Returns Policy - authenticblend.in

Overview

At Authentic Blend Distributors, we strive to ensure complete satisfaction with every purchase. Our refund and returns policy is valid for 30 days from the date of delivery. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

Eligibility for Returns

To be eligible for a return, the item must be:

Unused and unopened
In the same condition as received
In its original packaging

Due to the nature of our products, certain items are non-returnable.

Non-Returnable Items

The following items are not eligible for return or refund:

Perishable goods such as tea and food products
Gift cards
Downloadable or digital products
Health and personal care items

To complete your return request, a valid receipt or proof of purchase is required.
Please do not send your purchase back to the manufacturer.

Partial Refunds

Partial refunds may be granted in the following situations:

Products showing signs of use
Items not in original condition, damaged, or missing parts not due to our error
Items returned more than 30 days after delivery

Refunds

Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original method of payment within a few business days.

Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again
Contact your credit card company — processing time may vary
Contact your bank for further clarification

If you’ve completed these steps and still haven’t received your refund, please contact us at:
📧 [your email address]

Sale Items

Only regular-priced items are eligible for refunds.
Sale or discounted items are non-refundable.

Exchanges

We replace items only if they are defective or damaged.
To request an exchange for the same item, please contact us at:
📧 [your email address]

Gifts

If the item was marked as a gift and shipped directly to you, you will receive a gift credit once the returned item is received.

If the item was not marked as a gift, the refund will be issued to the original purchaser.

Shipping Returns

To return a product, please contact us first at [your email address] for return instructions.

Customers are responsible for return shipping costs
Shipping charges are non-refundable
If a refund is issued, return shipping costs may be deducted

We recommend using a trackable shipping service for returns. We cannot guarantee receipt of returned items.